Terms of service

Last updated October 25, 2026

These terms cover your use of The Third Clover's websites and accounts, and anything you book or buy from us, online or in our boutique. The Third Clover, LLC is a California limited liability company at 408 Hartz Avenue, Danville, CA 94526. "We," "us" and "The Third Clover" mean The Third Clover, LLC. "You" means the person using our services or holding the account.

By creating an account, booking or buying something from us, you agree to these terms.

Other policies that apply

Membership terms: memberships, renewal, canceling, pausing, packs and booking.
Cancellation policy: canceling a booking and no-shows.
Refund policy: refunds for memberships, sessions, packs, gifts and the boutique.
Participation Waiver and Release: signed by each grown-up in their account before anyone takes part.
Privacy policy: how we collect and use your information.
Text message terms: our automated texts.

If one of these covers a topic in more detail, it wins over these terms on that topic.

1. What The Third Clover is

The Third Clover is a creative studio and boutique where grown-ups and children take part together. It isn't a daycare, preschool, school or drop-off childcare, and we don't provide medical, therapy or counseling services. Children stay with and are supervised by their own grown-up, a parent, guardian or caregiver they've authorized, for the whole visit. Our guides lead activities; they don't take custody of children.

2. Your account

You must be 18 or older to create an account. The account holder is responsible for the account and everything booked or bought through it.
A family account holds the grown-ups and children in one household. The account holder can invite a co-parent or another caregiver, who can then book for the children on the account.
Please keep your details accurate, including your children's names and birth months. We use them to show sessions that fit each child's age.
Keep your login to yourself, and tell us right away if you think someone else has used it.

3. Buying from us

Prices are in U.S. dollars and shown before you pay. Sales tax is added where it applies. We don't add booking or service fees.
The Third Clover is cashless. We accept major credit and debit cards and the other payment methods shown at checkout, online and in the boutique.
Online boutique orders are pickup only, at 408 Hartz Avenue. We'll email you when your order is ready.
We work hard to describe and price everything correctly. If we make a mistake, we may cancel the order and refund you in full.
We may limit quantities or decline an order, for example if we suspect fraud.

4. Gift cards

Our gift cards work for memberships, sessions, packs and the boutique, online and in person.
They never expire and carry no fees.
They can't be exchanged for cash, except that we'll pay out a balance under $15 on request, as California law provides.
Please treat a gift card like cash. We can't replace a lost or stolen gift card code.

5. Member perks

Member discounts and perks apply only while a membership is active and paid. They can't be combined with other discounts unless we say so, and they don't apply to gift card purchases.

6. House rules

So every family can relax and enjoy the studio:

Grown-ups stay with their children and are responsible for them at all times, including on the way in and out.
Stay home when sick. Please don't come when anyone in your group has signs of a contagious illness. We may ask someone who seems unwell to leave.
Allergies and food. Some sessions and events use food or materials that may contain allergens, and we can't promise an allergen-free space. Tell us about allergies before you come, and check what your child eats or handles.
Socks on in the session space, for grown-ups and children.
Be kind. Children bump, grab, cry and sometimes bite; please step in when yours needs help, and treat other families and our team with respect.
Look after your things. We aren't responsible for lost or damaged belongings, except where the law says we are.
Follow our team's directions. We may redirect an activity, ask a grown-up to step in, or end a visit when that's needed for safety. We may decline service, cancel a booking or close an account if someone puts others at risk, harasses anyone, or repeatedly breaks these rules. If we end a membership for that reason, we'll refund the unused part of the current month.

7. Photos and video

We sometimes photograph or film sessions, events, gatherings, our boutique and the studio for our website, social media and marketing.

We focus on the activity, the materials, hands, backs or sides, and the room. We won't knowingly photograph or publish a clearly identifiable image of a child's face without permission from their parent or guardian. If we'd like to feature your child, we'll ask you first.
Because the studio is a busy, shared space, a child may sometimes appear in the background of a photo or video.
If you see your child in something we've posted and want it taken down, tell us which one. We'll promptly remove, crop or blur it on everything we control. We can't remove copies others have already shared.
Please respect other families' privacy too: don't photograph, film or post other people's children without their family's permission.

8. Guides, partners and information

Some workshops and events are led by guest guides, photographers, speakers or partners. Joining them is up to you, and they're responsible for their own services. Information shared in sessions, workshops and events about parenting, child development, pregnancy, sleep, feeding, health, safety or other topics is general information, not medical, legal, financial or other professional advice. Please talk to your own professionals about your family's situation.

9. Private events

Private events are booked by inquiry. The date, what's included, the price, the deposit and the cancellation terms are confirmed in writing when you book, and they're part of these terms.

10. Emails and texts

We send emails and texts about your bookings, account and purchases, like confirmations, reminders and schedule changes. These are part of our service.
We send marketing emails and texts only if you opt in, and you can unsubscribe at any time.
Texts: message frequency varies, and message and data rates may apply. Reply STOP to stop, or tell us any other reasonable way, and reply HELP for help. STOP ends all automated texts, including booking reminders, which still come by email. Agreeing to texts is never a condition of buying anything. Our Text message terms have the details.
Our main line, 925-486-7606, is for calls and texts with our team. Automated texts come from a separate number.

11. Our websites

Please use them for personal, non-commercial purposes. Don't try to get into other people's accounts, copy or scrape our content, interfere with how the site works, or upload anything harmful.
Our name, clover mark, photos, text and designs belong to The Third Clover or the people who license them to us. Please don't copy them without permission.
If you send us feedback or ideas, we may use them without owing you anything.
Our sites may link to other websites. We aren't responsible for their content or practices.

12. Accessibility

We want every family to be able to use our websites and our studio. We're working toward the Web Content Accessibility Guidelines (WCAG) 2.2, level AA. If anything gets in your way, call 925-486-7606 or email hello@thethirdclover.com, and we'll help you book or buy by phone or email and fix what we can.

13. Disclaimers and limits on liability

Our websites are provided as they are. We don't promise they'll always be available or free of errors.
To the extent the law allows, we aren't liable for indirect, incidental or consequential damages, and our total liability for any claim about a purchase is limited to what you paid for it.
Nothing in these terms limits liability that the law doesn't allow us to limit, including for gross negligence or willful misconduct.
The risks of taking part in sessions, programs and events are covered by our Participation Waiver and Release.

14. Your responsibility

If someone else brings a claim against us because you misused our websites or services or broke these terms, you agree to cover our reasonable costs from that claim, including legal fees.

15. If something goes wrong

Please talk to us first. Email hello@thethirdclover.com and we'll work to sort it out within 30 days.
These terms are governed by California law. Any dispute will be heard in the state courts in Contra Costa County, California, or the U.S. District Court for the Northern District of California, and either of us may use small claims court for claims that qualify.

16. Changes to these terms

We may update these terms from time to time. We'll post the new version here with its date, and if a change is significant, we'll email account holders before it takes effect. Changes don't apply to orders already placed. Membership changes follow our Membership terms.