Membership terms

Last updated November 5, 2026

These terms cover memberships at The Third Clover: how they renew, how to cancel or pause, and how booking works. They're part of our Terms of service. Before anyone takes part, each grown-up signs our Participation Waiver and Release in their account.

The short version

Your membership renews automatically every month on your renewal date, at the price shown when you join, until you cancel.
Cancel anytime online from your account. Cancel before your renewal date and you won't be charged again.
No minimum commitment and no cancellation fee.
Cancel a booking at least 12 hours ahead for a session, or 24 hours for a workshop.
Session packs and gift cards never expire.

1. Your membership

Each membership's price, the children it covers, any sibling add-on and its perks are shown on our Memberships page and when you join. Those details are part of these terms.
A membership belongs to your family, not to one child. It can't be shared with, sold or transferred to another family.
On a session membership, each child who comes uses one session from your family's monthly sessions. Use them all for one child, or share them between siblings.
On Unlimited, each child the membership covers can come as often as you like. "Unlimited" means there's no set number of sessions. It doesn't guarantee a spot in any particular session, date or time.
Any grown-up on your account, like a parent, grandparent or nanny, can bring the children. Up to two grown-ups can come with each child, and each grown-up signs their own waiver.
Members can book extra sessions at the member price.

2. Automatic renewal and billing

Your membership renews automatically every month until you cancel. When you join, you authorize us to charge your payment method that day and again every month on your renewal date, at the price shown when you join plus any sibling add-ons you choose. Your renewal date is the day you joined, unless a different start date is shown when you join, as it is for Founding Families.

If your renewal date doesn't exist in a shorter month, we'll charge on that month's last day.
Sessions included with your membership refresh on each renewal date. Our Memberships page says how many unused sessions your membership carries over, if any. Those last one more month. Any others end on your renewal date, and none carry over once your membership ends.
If a payment doesn't go through, you can't make new member bookings and member perks pause until it does. We'll let you know and try again. If we still can't collect, we'll tell you before we cancel the membership.
We'll email you at least 7 days and no more than 30 days before any price change, with how to cancel.
Once a year, we'll email a reminder of what you pay and how to cancel.

3. Canceling

Cancel anytime online: sign in, open Your Membership and choose Cancel membership. You can also email hello@thethirdclover.com or call 925-486-7606. If you leave a voicemail asking to cancel, we'll take care of it within one business day.
Your membership stays active until your next renewal date, and you won't be charged again.
We don't refund partial months, except as these terms or the law provide.

4. Pausing

Instead of canceling, you can pause. Founding memberships can pause for up to two months a year. Other memberships can pause once a year for up to 30 days. Email us to set up a pause; the year counts from the day you joined. Billing and member perks stop while you're paused and start again automatically when the pause ends. Your rate doesn't change.

5. Founding Families

Founding memberships are offered for a limited time before we open.
Your first month is charged when you join. Your start date and next payment date are shown when you join and in your welcome email.
Your founding rate stays the same for as long as your membership stays active. A pause doesn't end it. Canceling does.
Founding Family Happiness Guarantee: if you decide within 14 days after your first visit that we're not the right fit, tell us. We'll cancel your membership and refund the rest of your current month, prorated by day.

6. Packs, single sessions and Discovery Sessions

Session packs can be used by any child on your account and never expire. They're non-refundable once bought, except where the law requires. A pack given as a gift is used by the person who receives it, in their own account.
A single session covers one child for one session.
A Discovery Session is your family's first visit, one per family.
Packs, single sessions and Discovery Sessions don't renew.

7. Gift memberships

A gift membership covers the time it says, from the day it starts, and is never charged. If the person who receives it already has a membership, the gift pushes their next payment back by its length. If they'd like to carry on after a gift ends, they join with their own membership.

8. Booking

Book on our website. How far ahead you can book depends on your membership and is shown on our Memberships page.
Each child needs their own spot. Please book sessions that match your child's age; we may move a booking that doesn't.
Sessions are small. A membership doesn't guarantee a spot in any particular session.
A baby under 6 months who comes with an older sibling doesn't need a spot.
When a session is full, you can join its waitlist. We'll let you know if a spot opens.
Members with guest passes can bring a guest family. Before they come, every guest grown-up signs the waiver.

9. Cancellations and no-shows

Cancel a session at least 12 hours before it starts, or a workshop at least 24 hours before, and the session comes back to your account. Series and events show their own last day to cancel when you book.
A later cancellation or a no-show uses the session.
On Unlimited, three no-shows within 60 days pause advance booking for two weeks. Same-day booking still works.
We don't charge late or no-show fees.

Our Cancellation policy has the details.

10. Member discounts

Member discounts and perks apply only while your membership is active and paid. They can't be combined with other discounts unless we say so.

11. When we change or cancel something

We may change schedules, guides, sessions, events and opening hours as we need to run the studio and serve our community. A particular session isn't guaranteed to be offered at any set frequency.
If we cancel a session, it comes back to your account.
If something outside our control closes The Third Clover for more than a few days, we'll pause memberships or credit you for the time we're closed.
If we change what a membership includes, we'll email you before the change takes effect, with how to cancel.

12. Health and safety

Children stay with their grown-up for the whole visit. Please follow our house rules (in our Terms of service) and stay home when anyone in your group is sick. We may end a membership if someone repeatedly breaks the house rules or puts others at risk. If we do, we'll refund the unused part of the current month.